At Kongari Collection, delivery is part of the experience.
Our parts are produced with exacting standards, and this implies clear deadlines: we prioritize quality and precision , rather than speed at all costs.
To be completely transparent, here is our current policy.
Free delivery in Switzerland
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Delivery fee: free
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Production and delivery time: ~ 1.5 months
This duration includes the production phase, finishing, quality control, preparation and shipping.
Free delivery in Europe & the United Kingdom
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Delivery fee: free
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Production and delivery time: ~ 3 months
Why longer? Depending on the destination, logistics flows and secure transport can lengthen delivery times, while maintaining a high standard of protection.
Europe & UK "express-priority" delivery
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Delivery fee: CHF 1,000 surcharge
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Production and delivery time: ~ 2 months
This option is designed for projects with date constraints (installation, event, important gift, space opening, etc.). It prioritizes the supply chain and accelerates delivery.
Delivery to the rest of the world
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Possible: yes
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Terms and price: on request and quote
Each destination has its own constraints (transport, insurance, formalities), so we create a tailor-made proposal.
Why these delays?
Because a Kongari piece is not a “standard” product. From production to finishing, inspection, and packaging, every step is done to guarantee:
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a sculpture in keeping with the intention
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a consistent and high-quality finish
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impeccable protection during transport
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a premium reception experience
Regarding colors and visuals
We do everything we can to ensure the visuals are accurate, but one important point:
A shade may vary slightly depending on:
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settings and calibration of your screen
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light during the shooting
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the finishes applied (e.g., "satin" vs. "lacquered") and the depth of the layer
These variations remain subtle, but they also contribute to the “unique piece” character of each sculpture.
Do you have a date constraint or a destination outside Europe? Contact us via our contact form: we will respond quickly with the best option.
FAQ
What is the total waiting time in Switzerland?
- ~1.5 months (production + delivery), free delivery.
What is the total delivery time in Europe and the UK?
- Free delivery: ~ 3 months .
- Express-priority option: ~ 2 months with an additional charge of CHF 1,000 .
Do you deliver outside of Switzerland, Europe & the United Kingdom?
- Yes, a quote will be provided , depending on the destination. Send us your request via our contact form.
Why is free travel to Europe & the UK taking longer?
- Logistics times and secure transport conditions vary by country, and we prioritize reliable and protected shipping.